21 Dec
2007
21 Dec
'07
3:24 p.m.
Hello,
Subject OTRS eats blanks between words if the theme of the message is written by Russian letters. source of the problem not known for me for now.
Problem: when sending message with utf-8 characters in headers (Subject, To, From etc), OTRS encodes these headers loosing spaces between words. Source: MIME::Words is used for encoding. This is an old RFC-incompatible module. Solution: use MIME:EncWords. I filed a bug about this: http://bugs.otrs.org/show_bug.cgi?id=2592 There is a patch attached to the bug that fixes this behaviour: http://bugs.otrs.org/attachment.cgi?id=249 -- Cronfy.