Hi Tom On Tue, Apr 10, 2007 at 04:22:15PM +0200, Tom wrote:
Is data inserted to OTRS's database compressed?
No.
Which storage module is better to use ArticleStorageFS or ArticleStorageDB?
That depends on your needs :). If you have to process many attachments I'd use the FS module. But setting up the DB module is easier because you don not have to care about filesystem permissions.
In ArticleStorageFS attachments are wrote to disk, is there anything else wrote to disk besides attachments, that is not inserted to database (I mean for example plain body is inserted to database and is wrote to disk too)?
Yes, the plain body will be also written to disk. -- Christian ((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftsführer: André Mindermann, Martin Edenhofer Handelsregister: HRB 9452 Bad Homburg Steuernummer: 003/240/97521