Dear Sir, In version 1.1 manual (Chapter 19), it is stated that Multi Hosting is possible. In this chapter different scenarios have been given. But in version 2.0 manual, I was not able to find any info related to Multi Hosting. I request the users who have worked on this setup to help me. I am having OTRS 2.0.4 running SuSE 9.0 box. I have added following line to config.pm. But I am not able to see any difference. $Self->{MoveInToAllQueues} = 1; I am looking for some help. I am also looking for help in running multiple sessions OTRS on a same box. Even though the same in explained in version 1.0 manual, in the latest version manual, the relevant section is not there and I am sure whether the latest version supports the same or not. Regards, H.S.Prafulla Kumar