Hi there,

This parameter should force the next ticket state when composing an answer.

Ticket::Frontend::AgentTicketCompose###StateDefault: works only for the first answer.

If more than answer exist, the next ticket state will always be open.

…

Philippe Martignier

Communications Division

Customer Service Section

Email : Philippe.Martignier@wipo.int

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3

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