
Hi Charles,
Yes.
If you are running a lower version of OTRS you have to follow the
upgrade path to 3.3 first
(1.1->1.2->1.3->2.0->2.1->2.2->2.3->2.4->3.0->3.1->3.2->3.3)!
see this:
http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html
-NM
2015-02-23 3:44 GMT+08:00 Lambrecht, Charles (Charles)
Hello,
I am running OTRS 3.2.13. Is my upgrade path first jump to 3.2.16, then to 3.3.10? Then to 4.0.4?
Thanks!
Regards, Charles Lambrecht
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Charles Lambrecht
Computer Operations Manager
UT College of Veterinary Medicine
cgl@utk.edu
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