Hi Raul,
Here's the how-to:
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=302
Leonardo Certuche
www.itconsultores.com.co
On 27 April 2010 09:39, Raul Lopez
Hi everybody!
I would like to add additional freetext fields to my OTRS implementation, does anybody knows how to do it? I'm trying to understand the Ticket structure but it has been impossible. Can you help me please??
Thanks in advance. Regards
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