Hi there,


My agents have a complaint about the quality of the paste in OTRS when coming from other applications.

 

In outlook, the paste function works better with html content (table, colors, …)

 

I tried to play with the richtext to hmtl flag but the result is not good

 

Any idea?

 

Thanks

 

 

Philippe Martignier

Communications Division

Customer Service Section

Email : Philippe.Martignier@wipo.int

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3

 


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