RE: [otrs] Some of my remaining OTRS questions.

Inline for question 1 -----Original Message----- From: "Mike Dent" To: "User questions and discussions about OTRS.org" Sent: 2007-05-11 4:44 Subject: [otrs] Some of my remaining OTRS questions. Hi, I'm slowly getting to a stage where I can drop RT and move to OTRS, however there are some things I still need to fix. I've looked through the manual and done some searches and not found much info on the following. 1) I want an auto response that gets sent out when a ticket is 'closed' . I have this when a ticket is opened but I could not easily see how to do it for closed?