Hi,

 

I want to give some freetext input in header information of incoming mails.

example:

---8< --

From: customer@domain.de
To: otrsrecipient@mydomain.de

Message-ID: <25012212.91300793495185.JavaMail.some@host>
Subject: some infotext [Ticket# 841401199864]
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="----=_Part_9_546520.1300793495185"
Articlefreekey1: MY_ID
Articlefreevalue1: 1401199864
Articlefreekey2: MY_CONTACT_NAME

Articlefreevalue2: User%20Name

---8< ---

 

Is it possible to put these variables (Articlefreekey1, …) into the database somehow?

 

Greetings

Jan Dreyer