Hello,
I'm trying to filter messages that are response to Disposition Notifications.
I've seen that this kind of messages contains the following header:
Content-Type: multipart/report;
report-type=disposition-notification;
boundary="----=_NextPart_000_015A_01C7A9BD.EA993250"
So I've tried to filter incoming messages by Content-Type header
1st, I've created a new PostMaster X-Header to be scanned for Content-Type header
2nd, I've created the following PostMaster Filter rule, that is processed for first
Corrispondenza:
Intestazione (header) 1:
-
Body
Cc
Content-Type
Delivered-To
Errors-To
From
Importance
In-Reply-To
List-Archive
List-Id
Mailing-List
Message-ID
Message-Id
Organization
Precedence
References
Reply-To
ReplyTo
Resent-From
Resent-To
Subject
To
User-Agent
X-Loop
X-Mailer
X-No-Loop
X-OTRS-ArticleKey1
X-OTRS-ArticleKey2
X-OTRS-ArticleKey3
X-OTRS-ArticleType
X-OTRS-ArticleValue1
X-OTRS-ArticleValue2
X-OTRS-ArticleValue3
X-OTRS-CustomerNo
X-OTRS-CustomerUser
X-OTRS-FollowUp-ArticleKey1
X-OTRS-FollowUp-ArticleKey2
X-OTRS-FollowUp-ArticleKey3
X-OTRS-FollowUp-ArticleType
X-OTRS-FollowUp-ArticleValue1
X-OTRS-FollowUp-ArticleValue2
X-OTRS-FollowUp-ArticleValue3
X-OTRS-FollowUp-Priority
X-OTRS-FollowUp-Queue
X-OTRS-FollowUp-SenderType
X-OTRS-FollowUp-State
X-OTRS-FollowUp-TicketKey1
X-OTRS-FollowUp-TicketKey10
X-OTRS-FollowUp-TicketKey11
X-OTRS-FollowUp-TicketKey12
X-OTRS-FollowUp-TicketKey13
X-OTRS-FollowUp-TicketKey14
X-OTRS-FollowUp-TicketKey15
X-OTRS-FollowUp-TicketKey16
X-OTRS-FollowUp-TicketKey2
X-OTRS-FollowUp-TicketKey3
X-OTRS-FollowUp-TicketKey4
X-OTRS-FollowUp-TicketKey5
X-OTRS-FollowUp-TicketKey6
X-OTRS-FollowUp-TicketKey7
X-OTRS-FollowUp-TicketKey8
X-OTRS-FollowUp-TicketKey9
X-OTRS-FollowUp-TicketValue1
X-OTRS-FollowUp-TicketValue10
X-OTRS-FollowUp-TicketValue11
X-OTRS-FollowUp-TicketValue12
X-OTRS-FollowUp-TicketValue13
X-OTRS-FollowUp-TicketValue14
X-OTRS-FollowUp-TicketValue15
X-OTRS-FollowUp-TicketValue16
X-OTRS-FollowUp-TicketValue2
X-OTRS-FollowUp-TicketValue3
X-OTRS-FollowUp-TicketValue4
X-OTRS-FollowUp-TicketValue5
X-OTRS-FollowUp-TicketValue6
X-OTRS-FollowUp-TicketValue7
X-OTRS-FollowUp-TicketValue8
X-OTRS-FollowUp-TicketValue9
X-OTRS-Ignore
X-OTRS-Info
X-OTRS-Loop
X-OTRS-Priority
X-OTRS-Queue
X-OTRS-SenderType
X-OTRS-State
X-OTRS-TicketKey1
X-OTRS-TicketKey10
X-OTRS-TicketKey11
X-OTRS-TicketKey12
X-OTRS-TicketKey13
X-OTRS-TicketKey14
X-OTRS-TicketKey15
X-OTRS-TicketKey16
X-OTRS-TicketKey2
X-OTRS-TicketKey3
X-OTRS-TicketKey4
X-OTRS-TicketKey5
X-OTRS-TicketKey6
X-OTRS-TicketKey7
X-OTRS-TicketKey8
X-OTRS-TicketKey9
X-OTRS-TicketValue1
X-OTRS-TicketValue10
X-OTRS-TicketValue11
X-OTRS-TicketValue12
X-OTRS-TicketValue13
X-OTRS-TicketValue14
X-OTRS-TicketValue15
X-OTRS-TicketValue16
X-OTRS-TicketValue2
X-OTRS-TicketValue3
X-OTRS-TicketValue4
X-OTRS-TicketValue5
X-OTRS-TicketValue6
X-OTRS-TicketValue7
X-OTRS-TicketValue8
X-OTRS-TicketValue9
X-Original-To
X-Priority
X-Spam-Flag
X-Spam-Level
X-Spam-Status
Valore:
Impostazione:
Intestazione (header) 1:
-
X-OTRS-ArticleKey1
X-OTRS-ArticleKey2
X-OTRS-ArticleKey3
X-OTRS-ArticleType
X-OTRS-ArticleValue1
X-OTRS-ArticleValue2
X-OTRS-ArticleValue3
X-OTRS-CustomerNo
X-OTRS-CustomerUser
X-OTRS-FollowUp-ArticleKey1
X-OTRS-FollowUp-ArticleKey2
X-OTRS-FollowUp-ArticleKey3
X-OTRS-FollowUp-ArticleType
X-OTRS-FollowUp-ArticleValue1
X-OTRS-FollowUp-ArticleValue2
X-OTRS-FollowUp-ArticleValue3
X-OTRS-FollowUp-Priority
X-OTRS-FollowUp-Queue
X-OTRS-FollowUp-SenderType
X-OTRS-FollowUp-State
X-OTRS-FollowUp-TicketKey1
X-OTRS-FollowUp-TicketKey10
X-OTRS-FollowUp-TicketKey11
X-OTRS-FollowUp-TicketKey12
X-OTRS-FollowUp-TicketKey13
X-OTRS-FollowUp-TicketKey14
X-OTRS-FollowUp-TicketKey15
X-OTRS-FollowUp-TicketKey16
X-OTRS-FollowUp-TicketKey2
X-OTRS-FollowUp-TicketKey3
X-OTRS-FollowUp-TicketKey4
X-OTRS-FollowUp-TicketKey5
X-OTRS-FollowUp-TicketKey6
X-OTRS-FollowUp-TicketKey7
X-OTRS-FollowUp-TicketKey8
X-OTRS-FollowUp-TicketKey9
X-OTRS-FollowUp-TicketValue1
X-OTRS-FollowUp-TicketValue10
X-OTRS-FollowUp-TicketValue11
X-OTRS-FollowUp-TicketValue12
X-OTRS-FollowUp-TicketValue13
X-OTRS-FollowUp-TicketValue14
X-OTRS-FollowUp-TicketValue15
X-OTRS-FollowUp-TicketValue16
X-OTRS-FollowUp-TicketValue2
X-OTRS-FollowUp-TicketValue3
X-OTRS-FollowUp-TicketValue4
X-OTRS-FollowUp-TicketValue5
X-OTRS-FollowUp-TicketValue6
X-OTRS-FollowUp-TicketValue7
X-OTRS-FollowUp-TicketValue8
X-OTRS-FollowUp-TicketValue9
X-OTRS-Ignore
X-OTRS-Info
X-OTRS-Loop
X-OTRS-Priority
X-OTRS-Queue
X-OTRS-SenderType
X-OTRS-State
X-OTRS-TicketKey1
X-OTRS-TicketKey10
X-OTRS-TicketKey11
X-OTRS-TicketKey12
X-OTRS-TicketKey13
X-OTRS-TicketKey14
X-OTRS-TicketKey15
X-OTRS-TicketKey16
X-OTRS-TicketKey2
X-OTRS-TicketKey3
X-OTRS-TicketKey4
X-OTRS-TicketKey5
X-OTRS-TicketKey6
X-OTRS-TicketKey7
X-OTRS-TicketKey8
X-OTRS-TicketKey9
X-OTRS-TicketValue1
X-OTRS-TicketValue10
X-OTRS-TicketValue11
X-OTRS-TicketValue12
X-OTRS-TicketValue13
X-OTRS-TicketValue14
X-OTRS-TicketValue15
X-OTRS-TicketValue16
X-OTRS-TicketValue2
X-OTRS-TicketValue3
X-OTRS-TicketValue4
X-OTRS-TicketValue5
X-OTRS-TicketValue6
X-OTRS-TicketValue7
X-OTRS-TicketValue8
X-OTRS-TicketValue9
Valore:
But I've got no result, the filter is not applied.
Can someone tell me why this is not working?
Or alternatively suggest a better method?
I need to filter and ignore messages that are replies to Disposition notifications
Thank you for any help
--
Gabriele D'Andrea