Re: [otrs] Upgrade from OTRS 2.2.1 to 2.2.2 - DOESN'T WORK!

Laurent Minost wrote:

Same as Nils, everything went OK when I upgraded from 2.2.1 to 2.2.2 with the two SQL statements addon provided on the download page ( done on Fedora 7 and RedHat EL4).

But as a difference, I prefer using a new OTRS install by backuping old dirs/SQL dump then rpm -e old otrs package and then rpm -ivh new package, then i set back all my config changes needed and all my customizations on source code by a home-made shell script using diff and patch against old and new version ... I got some strange things for others packages when rpm -Uvh sometimes ...

rpm -U has always worked fine for us. Nils Breunese.