Hi,
When we click Queueview, there are some information listed in the right frame like below. I like to add or change one of them(such as Priority) to the ticket Owner so that we can see the Owner without zooming it every time. Can anyone advise how to change the perl codes? Thank you.
 
Type:
default
State:
open
Priority:
3 normal
Queue:
Support
CustomerID:

 
 
David
 


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