Hi,
we have a problem in OTRS 3.0.7 on replying to HTML-Messages with inline
Images.
This is the mime information in a mail from a customer:
Content-Type: image/png;
name="image001.png"
Content-Transfer-Encoding: base64
Content-ID:
Content-Description: image001.png
Content-Location: image001.png
When replying to this message (empty template) the image will be copied
to the quote, but the mime information of the copied image is changed to
this:
Content-Type: image/png; name="image001.png"; name="image001.png"
Content-Disposition: inline; filename="image001.png"
Content-Transfer-Encoding: base64
Content-ID:
In some cases the doubled name causes problems on some clients (Lotus
Notes) and some junk filters (CleanMail) of our customers.
Can somebody confirm this behavior? Have somebody an idea about this?
Thanks,
Christian
--
ifu Hamburg - material flows and software
ifu Hamburg GmbH
Max-Brauer-Allee 50, 22765 Hamburg, Germany
Managing Director: Jan Hedemann, Commercial Register: Hamburg, HRB 52629
www.ifu.com - www.umberto.de - www.sabento.com - www.e-sankey.com