Re: [otrs] New Ticket Category View -- Add Owner Field

In the top right of the Dashboard "New Ticket' window, is a hidden Gear symbol, hover your cursor over it and you can select Available Columns and arrange them as you like. Thank You Dennis Ritchie From: otrs On Behalf Of Johnnie Rucker Sent: Wednesday, June 27, 2018 4:25 PM To: otrs@lists.otrs.org Subject: [otrs] New Ticket Category View -- Add Owner Field OTRS 6 Community, Is there a way to show the "Owner" field on the New Tickets dashboard view? Currently the dashboard shows the Ticket#, Age, Title. I want to add the "Owner" category field to show if the ticket has been assigned to an individual. Please help. Thanks! [cid:image001.jpg@01D40EB5.D2029100] Thank You, Johnnie Rucker General Manager (954) 379-3201 - Office (FL) (787) 520-9528 - Office (Puerto Rico) http://encoreglobalsolutions.com/https://url.emailprotection.link/?a2FHD6DQsYipQtEBBlMInWPjusQydjvF8tLGcp7n8L...