On Thu, Jan 6, 2011 at 9:31 AM, Michiel Beijen <michiel.beijen@otrs.com> wrote:

On Thu, Jan 6, 2011 at 3:21 PM, Hugh Kelley <hugh.kelley@gmail.com> wrote:
> Is there a sysconfig option to allow this? I can't seem to find a way to
> change the customer value for multiple tickets.

I guess not. You can use GenericAgent for this although that's not
available for end users, just for OTRS admins.
--
Mike
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