Hello!
I have recently inherited OTRS from the previous owner and am having a problem removing his email address.
The user, smithj, has been invalidated through the Admin->Users function.
Whenever a new ticket is created I am still getting these notifications in the System Log
“Sent email to ‘xxx@xxx.com” from ‘OTRS System <smithm@xxx.com>’. HistoryType=>EmailAgent, Subject=> ........”
And
Sent agent ‘New Ticket’ notification to ‘smithj@xxx.com’
Does anyone have an idea where I can change smithj’s email to my own? Many thanks!
Julian
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