10 Dec
2002
10 Dec
'02
3:42 p.m.
Hi David, On Tue, Dec 10, 2002 at 08:23:11AM +0100, Krcek, David wrote:
our customer wanna see the status of their tickets (status, what was done and so one), but they shouldn't have to login to the otrs. Is there something in the system or in your pipe or must we develop something ?
Im not sure. Maybe you are looking for a customer frontend? Try: http://demo.otrs.org/otrs/customer.pl Is it what you want?
Regards David
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972