Just thought I’d follow up on my earlier posting regarding performance…

 

I moved my OTRS 2.0.4 installation to a new server. I provisioned a VMWare virtual server and put in CentOS4 and the v2.0.4 RPM on it. In order to keep the installation as clean as possible I did a fresh install of 2.0.4 and then just restored the database from my old server to the new one. I do have to say the performance now that mod_perl is working is MUCH improved although this is also due in some part to the fact that this VM host server is a much heartier machine than the old dedicated box we had OTRS running on.

 

All seems to be running well although I had lost some of my custom config settings in the transition. Nothing major and I’m happier to have a clean/fresh install from which to work/upgrade going forward.

 

Thank you,

Jason Loven

Manager - Technical Services Department

 

Computer Associates, Inc.
36 Thurber Blvd, Smithfield RI 02917
Phone: (401)232-2600, Fax: (401)232-7778
Email:
support@cainetserv.net

Web: http://www.cainetserv.com/