Hi Luca, 

try to excecute manually the file, and see the syslog of OTRS.

I have the same problem, and are a permissions trouble. 

Regards.

Carlos Gallego
ITConsultores
Medellin-Colombia

2012/4/10 Luca Domenella <Luca.Domenella@bwinparty.com>

Hi all,

 

i dont know why, but the emails are fetched every hour instead of every 10 minutes…

the crontab is correctly configure the get them very 10 minutes… (the default otrs crontab)…

 

any idea ?

 

regards,

Luca Domenella

T: +39 06 98962316
M: +39 3426919354

E:  luca.domenella@bwinparty.com

bwin Italia
Via Adolfo Ravŕ, 124
00142 Roma (RM)

www.bwinparty.com

 

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