17 Dec
2003
17 Dec
'03
8:33 a.m.
I'm not sure, but maybe you are looking for that:
[Kernel/Config.pm] $Self->{TicketZoomExpand} = 1; [...]
Great this is it! :-) ..but i looks like it's not compatible with our AgentZoom template :-/ I've modified order in which "right navigation cell" is displayed (1st - Article[fw,bounce,split), 2nd - Change queue, 3rd - Contac customer (phone), 4th - Compose answer (email). The problem is, that Articles is shown in two columns, side by side :( Screenshot is attached. Any hint more than welcome! TIA, Alex
