Hi there,

 

By default the system lock tickets when you choose bulk action. I want to remove that automatism.

 

I have been able to remove that automatic locking for any other actions with a research of the parameter RequiredLock in the sysconfig panel.

 

It works well, but in the Bulkview there is no such parameter …

 

Is there a way to disable automatic locking when choosing bulk action ?

 

Many thanks in advance.

 

Greetings,

 

PS : I have the last version of OTRS

 

Philippe Martignier

Communications Division

Customer Service Section

Email : Philippe.Martignier@wipo.int

Phone : 00 41 022 338 72 36

Building : GB I

Office : 2,4

 


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