Hi Augustin,<br><br>You should map services to customer users via the admin interface. You could also define &#39;default&#39; services for your customers here.<br><br>HTH<br>


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<div class="gmail_quote">On Thu, Oct 8, 2009 at 6:57 PM, Agustin de Landa Gil <span dir="ltr">&lt;<a href="mailto:adelanda@inmagusa.com">adelanda@inmagusa.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">









<div link="blue" vlink="purple" lang="ES">

<div>

<p class="MsoNormal"><span lang="EN-US">Hi I have installed the OTRS System to test
it.</span></p>

<p class="MsoNormal"><span lang="EN-US"> </span></p>

<p class="MsoNormal"><span lang="EN-US">I have created services and SLA’s
without any  problem, but when I try to create a ticket the lists of both are
empty.</span></p>

<p class="MsoNormal"><span lang="EN-US"> </span></p>

<p class="MsoNormal"><span lang="EN-US">Is there a configuration I am missing?</span></p>

<p class="MsoNormal"><span lang="EN-US"> </span></p>

<p class="MsoNormal"><span lang="EN-US">Thanks,</span></p>

<p class="MsoNormal"><span lang="EN-US"> </span></p>

<p class="MsoNormal"><span lang="EN-US">Agustín.</span></p>

</div>

</div>


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