Hello,
That would be /opt/otrs/Kernel/Output/HTML/Standard/AgentTicketZoom.dtl
Hello,
I want to customize the TicketZoom view and add one more URL to it.
Default view looks like this.
I want to make it look like
Can someone tell me which file/code I need to edit to add a custom field like this?
GoodWills
Parag Bhalerao
Work 215-494-2709
Cell 267-210-5949
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