I could, and that would probably simply the configuration a bit, but how would that solve this issue?
On 02/26/2013 03:27 PM, Gerald Young wrote:
why not just
helpdesk: otrs
and do a Postmasterfilter?
On Tue, Feb 26, 2013 at 6:21 PM, Atom Powers <apowers@digipen.edu<mailto:apowers@digipen.edu>> wrote:helpdesk: "|/data/webs/helpdesk/otrs/__bin/otrs.PostMaster.pl
s/might be relevant/is very relevant/
I just tested through the Mail Account interface and it re-opens the
ticket as expected. So what am I doing wrong with the command below?
On 02/26/2013 02:38 PM, Atom Powers wrote:
One more thing that might be relevant.
Tickets are coming in through the local mail system via an alias:
/etc/aliases
--
<http://otrs.PostMaster.pl> -q 'Redmond
HelpDesk' -t 0"
--
Perfection is just a word I use occasionally with mustard.
--Atom Powers--
Director of IT
DigiPen Institute of Technology
+1 (425) 895-4443
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