Hi List,
Do we have a provision to add new fields in Stat for reporting .For example in my case I need to have
1) A report to show all stages of a particular ticket.Can i add a new field for ticket.
2) A report to show percentage wise distribution of tickets based on priorities
Also what does following allĀ Dynamic objects specifies
1) TicketAccountedTime
2) TicketList
3) TicketResolutionResponseTime
4) TicketAccumulation
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Regards,
Manish Ramteke