I'm looking to manually set up mod_perl but was confused on where the added commands go. The documentation mentions to place it in the mod_perl section of the httpd.conf but is that referring to apaches httpd.conf file or the /opt/otrs/scripts/acpache-httpd.conf? Pretty much a newb with OTRS and with linux command line but thanks in advance for the help. Everyone has to start somewhere! I was hoping to use the mod_perl startup script supplied with otrs but it errored out, file locations must have been slightly different. Thanks for the help. Andrew Andrew Blackstone Support Technician Homebase Technologies, Inc. 56 Housatonic Street Suite 2 Lenox, MA 01240 Ph: (413) 637-1484 Email: ablackstone@homebasetech.com CONFIDENTIALITY NOTICE The information contained in this email transmission is legally privileged and confidential information intended only for the use of the addressee named above. If the reader of this message is not the intended recipient you are hereby notified that any dissemination, distribution or copying of this email transmission is strictly prohibited. If you have received this email transmission in error, please notify us immediately. Thank you.