Re: [otrs] Field template on creation of different type of the ticket

Third, enable its use in the new ticket interface.

Frontend::Customer::Ticket::ViewNew,

Ticket::Frontend::CustomerTicketMessage###TicketFreeText

Put 1 in the content of the key you want to display (1 int the case you used TicketFreeKey1.

By the way, I couldn't get the Ticket::Frontend::CustomerTicketMessage###TicketFreeText part to work. If you find how to show freetext fields in the ticketzoom client interface, please let me know. Ugo