Re: [otrs] Missing directory detected by apache

10 Nov 2005

      This is in my httpd.conf along with the alias line you show.  You'll
need this for both your Alias and ScriptAlias directories. If your OTRS
web server is available from the outside world you should probably read
up on the Options in the Apache manual and tighten them up some.

    Options +ExecCGI Indexes MultiViews
DirectoryIndex index.pl
    AllowOverride None
    Order allow,deny
    Allow from all
</Directory>

    Options +ExecCGI Indexes MultiViews
DirectoryIndex index.html
    AllowOverride None
    Order allow,deny
    Allow from all
</Directory>

On Thu, 2005-11-10 at 08:55, Rachel Graves wrote:
...
Hiya,
Unfortunatly I already have
Include /opt/otrs/scripts/apache2-httpd.include.conf
In my httpd.conf
Output of file:
# --
# added for OTRS (http://otrs.org/)
# --
# agent, admin and customer frontend
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
# load all otrs modules
Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
# Apache::Reload - Reload Perl Modules when Changed on Disk
PerlModule Apache::Reload
PerlInitHandler Apache::Reload
# set mod_perl2 options

#  ErrorDocument 403 /otrs/customer.pl
  DirectoryIndex index.pl
  ErrorDocument 403 /otrs/index.pl
  SetHandler  perl-script
  PerlHandler ModPerl::Registry
  Options +ExecCGI
  PerlOptions +ParseHeaders
</Location>
# MaxRequestsPerChild (so no apache child will be to big!)
MaxRequestsPerChild 400
Thanks
Rachel
On 11/10/05, Claude Watson  wrote:
        On Thu, 2005-11-10 at 07:30, Rachel Graves wrote:
> [Sat Nov 05 12:58:05 2005] [error] 19328: ModPerl::Registry:
        > /var/www/html/otrs not found or unable to stat
        [snip]
        > /var/www/html/otrs does not exist on the system nor can i
        find an 
        > install step asking me to add it.
        >
        You need to add the <Directory> entries to your httpd.conf
        file to make
        Apache aware of your OTRS setup.  Check the documentation on
        configuring
        Apache for OTRS.  You will need to restart Apache once those
        are in.
--
        Claude Watson 
_______________________________________________
        OTRS mailing list: otrs - Webpage: http://otrs.org/
        Archive: http://lists.otrs.org/pipermail/otrs
        To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
        Support oder Consulting für Ihr OTRS System?
        => http://www.otrs.de/
______________________________________________________________________
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting fr Ihr OTRS System?
=> http://www.otrs.de/