Why dont you make a SPAM button? How to do this you can read: http://lists.otrs.org/pipermail/otrs/2003-February/000938.html Nicolas Horchower wrote:
Hi all,
Does someone has a patch to add a check box in queue view to all tickets ?
The goal is to be able to fastly select multiple tickects (spams and virus) and to move them to delete in one step.
Thanks, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Nicolas HORCHOWER Group IT Manager TGS Europe mailto:nicolas.horchower@europe.tgs.com http://www.tgs.com
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