Hello, I have a problem with my genrerics agents which aren't executing every 10 minutes. Here is an extract of the log: [Thu Aug 10 10:10:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 10:30:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 10:40:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 11:00:07 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 11:10:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 11:20:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 11:40:07 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 11:50:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 12:00:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 12:20:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 12:30:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 12:50:07 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 13:00:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 13:10:08 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 13:30:07 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. [Thu Aug 10 13:40:07 2006][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job 'AFFECTATION_ACME' from db. As you can see the execution is not regular. Besides, I have change the cron tab for an execution every 10 minutes: */10 * * * * C:/OTRS/Perl/bin/perl.exe C:/OTRS/otrs/bin/GenericAgent.pl -c db */10 * * * * C:/OTRS/Perl/bin/perl.exe C:/OTRS/otrs/bin/GenericAgent.pl Thx. Regards. ___________________________________________________________________________ Découvrez un nouveau moyen de poser toutes vos questions quelque soit le sujet ! Yahoo! Questions/Réponses pour partager vos connaissances, vos opinions et vos expériences. http://fr.answers.yahoo.com