Samuel, You have set Ticket::Frontend::AgentTicketNote###State and Ticket::Frontend::AgentTicketNote###Priority. Go to Admin > SysConfig
Ticket -> Frontend::Agent::Ticket::ViewNote and change them back.
Kind regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Fri, Jun 19, 2009 at 10:00, samuel THOMAS
Hi,
How to disable the Pending date in the page to add Note, I want to have the same fields that in the demo : http://demo.otrs.org/otrs/index.pl?Action=AgentTicketNote&TicketID=116827
But I have three fields more ("Pending date", "state" and "priority"), how to disable them ? I have change something in sysconfig, but I've forget what :(
Thank you, Samuel.
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