Thanks Steve, i'll take a look. -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Steven Carr Gesendet: Mittwoch, 4. Februar 2009 16:20 An: User questions and discussions about OTRS. Betreff: Re: [otrs] OTRS Manager App James, Michael wrote:
Thanks for the info. I guess you know the question i have now, how and where can I configure that?
MySQL: check the my.cnf file to see if "skip-networking" is not hashed out, if it is there hash it out and restart MySQL. OTRS user: you will need to delve into the MySQL server itself and either reconfigure the existing user, or create a new one that has access to the OTRS database. http://dev.mysql.com/doc/ Steve -- Steven Carr Senior Network Security Engineer - Khipu Networks Ltd. support@khipu-networks.com - www.khipu-networks.com Secure - Compliant - Infrastructure Registered Office: Fairfax House, 15 Fulwood Place, London WC1V 6AY Registered in England. Company Number 5218573