Also try restarting your OTRS service.

Sent from my iPad

On Jan 18, 2012, at 4:15 PM, Leonardo Certuche <leonardo.certuche@itconsultores.com.co> wrote:

Hello,

Run /opt/otrs/bin/Cron.sh restart otrs and see if that makes it work again


On 18 January 2012 09:12, Diego F. <f.d13g0@gmail.com> wrote:
Hello everybody!

Suddenly my OTRS 3.0.11 stopped to get emails automatically. When I run "Fetch mail" manually, it runs perfectly. Everything looks like ok, mainly CRONw that is running (the crontab.txt file is ok also). I read lots and lots of foruns/pages on the web but I couldn't find anything related to a solution.

Thanks!

--
Atenciosamente, / Saludos, / Kind regards, / Mit freundlichen Grüßen,

Diego Fransozo
IT Infrastructure Specialist

Sao Bernardo do Campo - SP - Brazil
http://br.linkedin.com/in/diegofransozo

Email: f.d13g0@gmail.com
Skype: diego.fransozo
Mobile: +55 11 8071 66 55



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