Re: [otrs] Deleting items in Junk Queue

Manoj Patwardhan wrote:

Is it possible to delete items in the Junk queue so that unneeded items can be deleted from the system?

You can set up a Generic Agent job that frequently deletes all messages from the Junk queue: http://doc.otrs.org/2.3/en/html/x1213.html Nils Breunese.