Re: [otrs] Use of "Note Type" which is present in close ticket page

10 Mar 2010

      Hi,

Please help me with this.

On Wed, Mar 10, 2010 at 1:01 PM, manish ramteke
wrote:
...
Hi,
Please let me know few cases for which we would like to use field  "Note
Type" on page appears while
closing tickets.What is meaning of note-internal and note-external values
for Note Type field and how can I configure them.
Thanks in advance.
Regards,
Manish Ramteke
Regards,
Manish Ramteke