i have done the changes via the sysconfig but now the changes are not in
the comfig.pm
where can i find them?
the changes i made in the sysconfig are
Customer::AuthModule::LDAP::Host: = the FQDN of the ldap server
Customer::AuthModule::LDAP::BaseDN: = the base DN
Customer::AuthModule::LDAP::UID: = uid
Customer::AuthModule::LDAP::UserAttr: = UID
Customer::AuthModule::LDAP::AlwaysFilter: = (objectClass=*)
Customer::AuthModule::LDAP::Params:
async = 0
port = 389
timeout = 120
version = 3
i hope this helps.
Regards
Richard Bosch
"Miller, Tim"
Sent by: otrs-bounces@otrs.org
08-01-2007 16:05
Please respond to
"User questions and discussions about OTRS.org"
To
"User questions and discussions about OTRS.org"
cc
Subject
RE: [otrs] Panic no user data
Please post you Config.pm file so we can have a look. I was having this
same error trying to authenticate to a Windows AD via LDAP, and got it
working last week.
-Tim
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
richard.bosch@bbraun.com
Sent: Monday, January 08, 2007 7:00 AM
To: otrs@otrs.org
Subject: [otrs] Panic no user data
Hello,
i finaly got the LDAP authentication working with Lotus Notes but now when
i login to customer.pl i get the error Panic! No UserData!!! and my log
says
CustomerUser: ****** authentification ok (REMOTE_ADDR: *.*.*.*).
does anyone know how i can solve it?
Regards
Richard Bosch
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