Re: [otrs] A form per queue. Is it possible?

Daniele wrote:

The problem I see is that I don't have required information into ORTS db (useful for future/needed data analysis).

I'm not sure what you mean.

And, even, if I create 5 OTRS installation with 5 different form and queue, I will not be able to move a wrongly sent ticket from one OTRS installation to the right queue in a different OTRS installation.

Why would you need an OTRS installation for every form and queue? Nils Breunese.