[otrs] Removing tickets by subject or sender!

Hi, because so many people asked for that. There is a little script which removes existing tickets by subject (or from, ...). http://bogen.net/close.pl Just edit the SQL line in line 25 and execute it. This file is just a quick hack, in future the GenericAgent.pl will be able to do the same. .-) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- esanta: 9:29pm up 5 days 22:45, 7 users, load average: 0.04, 0.12, 0.17