Hello, Do you find it ? I'm very interresting ;) Bye -----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]De la part de Ron Plasse Envoyé : jeudi 12 juillet 2007 05:15 À : otrs@otrs.org Objet : [otrs] Modifiying agent queue view Hi All, 1. Is there a way to modify the agent queue view to display the owner of each ticket? 2. Is there a way to change the queue where the ticket is located, in the email and phone response screens? Thank you, Ron ------------------------------------------------------------------ Confidentiality Notice: This Informatix Incorporated email message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. Access to this email by anyone other than the intended addressee(s)is prohibited without prior approval. ------------------------------------------------------------------