Hi Susan,

So you would like to add a custom header to all outgoing email?
This is not easily possible, the email mechanism has to be patched to take extra parameters.
Can I ask why you would need this functionality? What's the use?

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On Thu, Dec 1, 2011 at 16:59, Susan Dittmar <S.Dittmar@eureca.de> wrote:
Hi folks,

I am sure this must be answered somewhere, but I did not find it :-(

I would like otrs to include the Customer Number in outgoing mail. Is that
possible? How?

(forced to use version 1.3 here)

Thanks for any hints,

       Susan
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