root@localhost is an agent, but you tried to login as a customer.

try
http://192.168.178.84/otrs/index.pl

On 06.05.2015 15:30, Stefan Wagner wrote:
Hello everybody,

I installed the OTRS Appliance 4.0.7 on a virtual machine and everything
looks good. It tells me that the default user is "root@localhost" with
the password "root".

I can open the web frontend (http://192.168.178.84/otrs/customer.pl),
but if I try to login I get the message that the username or password is
wrong.

I tried to add another user via the command line  - it told me it
worked, but I cannot login with this credentials either.

I also tried to change the password of the root@localhost user, it told
me again it worked, but no luck in the web frontend.

I also double checked the server name (it is the only otrs server
running in the local network and the IP address is the same).

Any idea how I can get a working login?

Best regards!
   Stefan




---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs


-- 
Perl / OTRS development: http://perl-services.de
OTRS AddOn repository: http://opar.perl-services.de