10 Jul
2013
10 Jul
'13
1:26 p.m.
Hello, I'm a beginner with OTRS, and I would like to know if this software allows to preserve formatting when fetching email. Cause when I attempting to fetch emails via POP3 from a mailbox, all generated tickets into OTRS loose their original format. Do you know a way to keep it safe? Thanks in advance, Regards, James G.