Hello,
I set up otrs on debian wheezy and it was working fine.
After sometime auto response mails stop working.
When I check the system logs it gives the log
Sent no 'auto reply' for Ticket
I searched for this a lot, And found that x-loop header should not be mention
in mail filter for queue. I don't have x-loop header in mail filter queue.
I also found that this is not a error of otrs your mailing list is blocking of mail filter queue with x-loop header.
I don't have any x-loop header in mail filter queue.
If this is not the problem in otrs then how it was working before and stop working
after sometime.
I am able to sent email notification manually editing responses.
Regards
Amit Bondwal