Hello @ all,

I have made what seems to bet he proper settings so that an agent can be selected as a customer, but when I search for the agent in the customer field, I do not find him/her.  Has any one had any experience in this?

Vielen Dank,

Shawn Beasley

Support – IT

LPID LPI000077664

VERIFICATION NUMBER 3vk4xshbx6

Cargo Future Communications GmbH

Geb. 1335

55483 Hahn-Flughafen

Tel.    +49 6543 983 113

Fax    +49 6543 983 119

Mobil: +49 151 12 12 8934

Email: shawn.beasley@dlh.de

Web:  http://www.cfc-callcenter.de