Hi all, I have a question about RegExp in ACL's We have several mail accounts, each one going to a different Raw queue (let's say a.otrs@xxx goes to a.raw, b.otrs@xxx goes to b.raw) there is a first level for each of these raw accounts (queues a.first_level and b.first_level) and then a second level, common to all of them (queue second_level). Is it possible, using RegExp in ACL, to capture the first part of the Raw queue so we can set "Possible actions" to its first level queue? In perl, I would do something like Properties => { Queue => { Name => ['[RegExp]^(.*)\.Raw'], } }, Possible => { # possible ticket options Ticket => { Queue => ['$1.first_level'], }, } Kind regards, Juan Clavero