r messages being popped by the system? Have you tried manually popping the address? What does the log stay?

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Piotr Modlinger
Sent: Saturday, January 10, 2009 12:20 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Problem with configuring new queue

Yes. I've added  mail address to System | Email Addresses.