There is a debug param in the DBI.pm.... Might could turn that on and see if your get any new error messages. Daniel -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Stefan-Michael Guenther Sent: Friday, October 16, 2009 6:57 AM To: otrs@otrs.org Subject: [otrs] Problems with DBI.dll Hello, we are currently using OTRS 2.3.4 on a Wi2k3-Server (R2 SP2). The apache process crashes regularly everything 2-3 minutes, leaving an entry like the following in the event log (translated from German): Application Error Failure in application httpd.exe, Version 2.2.10.0, failing module DBI.dll, Version 0.0.0.0, error address 0x0000d431 Has anyone of you ever seen a message like this and has a hint for us on how to solve this problem? Thanks for any suggestions, Stefan-Michael Günther -- ******************************************** in-put GbR - Das Linux-Systemhaus Stefan-Michael Guenther Geschaeftsfuehrer Moltkestrasse 49 D-76133 Karlsruhe Tel./Fax : +49 (0)721 / 83044 - 98/93 http://www.in-put.de ******************************************** Schulungen Installationen Beratung Support Voice-over-IP-Loesungen ******************************************** --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ ********************************************************************** This email and any files transmitted with it are confidential and intended for use only by the individual or entity named above. If you are not the intended recipient or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any disclosure, dissemination, distribution, copying of this communication, or unauthorized use is strictly prohibited. Please notify us immediately by reply email and then delete this message from your system. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Randolph County Government. This email and any file attachments have been scanned for potential viruses; however, the recipient should check this email for the presence of viruses and/or malicious code. Randolph County accepts no liability for any damage transmitted via this email.