Hallo! I have installed OTRS 1.2.3 from the sources. No Problems: jan@heli:/# perl -cw /usr/local/otrs/bin/cgi-bin/index.pl /usr/local/otrs/bin/cgi-bin/index.pl syntax OK jan@heli:/# perl -cw /usr/local/otrs/bin/PostMaster.pl /usr/local/otrs/bin/PostMaster.pl syntax OK But after inserting the initial SQL data, i can't login with the login combination (root@localhost, root) given in the documentation. I found the following errors in /var/log/messages: Apr 20 09:31:18 heli OTRS-CGI-10[2539]: [Notice][Kernel::System::Auth::DB::Auth] The crypt() of your mod_perl(2) is not working correctly! Update mod_perl! Apr 20 09:31:18 heli OTRS-CGI-10[2539]: [Notice][Kernel::System::Auth::DB::Auth] User: root@localhost with wrong Pw!!! (REMOTE_ADDR: 192.168.100.10) I'm not using mod_perl. I assume, the problem is the crypt() function. A test does not return the encrypted password as given in the documentation. jan@heli:/# perl -e 'print crypt("root", "root@localhost") . "\n"' $2a$04$root..................QHSCVtcO1oNz6sch8SNzSuYTbSVQtwK How could i configure OTRS tu work with this version of crypt()? I found out, that there is a test for bug inside RedHat8, where the the encrypted password is compared with a given one. I changed (crypt('root', 'root@localhost') eq 'roK20XGbWEsSM')) to (crypt('root', 'root@localhost') eq 'QHSCVtcO1oNz6sch8SNzSuYTbSVQtwK')) inside Kernel/System/User.pm, Kernel/System/CustomerAuth/DB.pm, Kernel/System/CustomerUser/DB.pm and Kernel/System/Auth/DB.pm. I changed the password for root@localhost inside the database to. But it didn't work. I got the same error message as mentioned above. Could anyone help me please? With kind regards Jan -- NEU : GMX Internet.FreeDSL Ab sofort DSL-Tarif ohne Grundgeb�hr: http://www.gmx.net/dsl