Hi, On Tue, May 30, 2006 at 11:29:17AM -0400, Joe Fusco wrote:
I have a Windows 2003 R2 server running OTRS. I have it mailing out but the documentation is a little vague on setting it up to receive email. Does anyone have any step-by-step help? Anyone know how/where I set up the cron job to retrieve mail? Anyone know how to set the cron job so it removes the mail from an IMAP mailbox rather than leaving it on the server?
IMAP isn't possible. You only can fetch messages from POP3 boxes. If you used the windows installer for otrs, all needed cron jobs are allready running. Just go to the PostMasterPOP3 section in the admin area of OTRS and setup your POP3 accounts where you want to fetch mails from.
Joe Fusco
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