RE: [otrs] reopen ticket using agent frontend?

Try Generic Agent -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Maciej Uhlig Sent: Monday, January 09, 2006 1:14 AM To: otrs@otrs.org Subject: [otrs] reopen ticket using agent frontend? is there a possibility to reopen (mistakenly) closed ticked using agent frontend? or I have to send mail to OTRS with ticket number to reopen it? MU _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/